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Business Details
31 Years
experience
Expert Property Surveys and Valuations UK
Established over three decades ago, Connells Survey & Valuation has built a reputation as a trusted partner in property assessment. Our team of Royal Institution of Chartered Surveyors (RICS) qualified professionals delivers thorough, client-focused services tailored to individual property transactions. With ISO 9001:2015 accreditation, we combine rigorous quality standards with cutting-edge technology to provide accurate surveys and valuations across the UK.

Our expertise spans residential and commercial properties, offering bespoke solutions for private buyers, housing associations, and financial institutions. We maintain a commitment to continuous improvement through staff training, digital innovation, and sustainable practices that align with modern environmental expectations.
Services
Property Surveys Mortgage Valuations Professional Services Affordable Housing Valuations Sustainability Assessments
Details
  • Year established: 1995
Highlights and features
  • We have over 30 years' experience in property surveying
  • Our team consists of RICS-qualified professionals
  • We maintain ISO 9001:2015 quality management certification
  • We offer nationwide coverage with local market knowledge
  • Our digital systems enable same-day valuation reports
Associations and certifications
  • ISO 9001:2015
Services
Property Surveys
Our comprehensive property surveys identify structural issues and maintenance requirements for residential properties. RICS-qualified surveyors provide detailed reports to inform purchasing decisions. Services include condition assessments, defect analysis, and repair cost estimates.
Mortgage Valuations
Independent property valuations for mortgage lending purposes assess market value and lending risk. Our reports meet lender requirements while maintaining impartiality. Valuers consider location factors, property condition, and market trends.
Professional Services
We provide expert property advice for legal, financial, and housing association clients. Services include probate valuations, matrimonial assessments, and housing stock valuations. Our panel management services support banks and building societies nationwide.
Affordable Housing Valuations
Specialist valuations for right-to-buy schemes and shared ownership properties. We assess housing stock for acquisition or disposal by social housing providers. Our team handles staircasing valuations and RTB/RTA applications.
Sustainability Services
Environmental impact assessments and energy efficiency recommendations help property owners reduce carbon footprints. Our EPC+ reports provide actionable advice for improving energy performance and reducing utility costs.
Questions
What types of property surveys do you offer?
We provide various survey levels including homebuyer reports and building surveys tailored to property type and client needs.
How does a survey differ from a valuation?
A survey assesses property condition while a valuation determines market value - both are important for property purchases.
Can you handle specialist valuations?
Yes, we conduct matrimonial, probate, housing association, and Help to Buy scheme valuations with appropriate documentation.
Do you provide nationwide coverage?
Our services cover all UK regions with local market knowledge through our established surveyor network.
How do you ensure report quality?
Our ISO 9001:2015 accreditation guarantees quality processes, with digital systems enabling same-day report completion.
What sustainability initiatives do you have?
We offer EPC+ reports for energy efficiency improvements and work with Energy Savings Trust towards net zero targets.
Reviews (4)
Joe
Jun 11, 2022 Report
AVOID! This company do not know what they are doing. They sent an under experienced under educated surveyor round and decided that a fully refurbished, beautiful 2 bed flat in one of the most desirable postcodes in Leeds, which had been earning over 1000 every month for around 18 months on Airbnb was "unsustainable" and valued at 0. Waste of time, charged me 450 for the pleasure and the only result I have is lost money for solicitors, estate agents, brokers etc etc as the purchase I was trying to make will now surely fall through.

I have tried to speak to them and make a complaint however I was told I wasn't allowed to speak to anyone and must go through my broker (despite me paying them directly and receiving confirmation messages from them). The stress I have dealt with as a result of this company's incompetence has had a genuine impact on my overall health and well being. Do NOT use this company if you want to do well in life.
Eduardo Alvarez
May 19, 2022 Report
Surveyor D Whitby came to do survey on our home. Next day i noticed back gate of backyard had been forced open the wrong way. Thinking thieves were trying to break in overnight, I reviewed CCTV footage to find above named individual using brute force to open the gate that clearly did not open the way he was pulling. But what infuriated me the most though is that he didn't even have the decency to tell us he'd forced the back gate and just left it wedged open and unlocked, knowing full well that we have young kids in the house that would play outside (my three year old was at home while survey was being done) and that could have innocently got out, we live in city centre surrounded by busy roads. 1 star rating is too generous for this despicable person and company.
Claire Gillies
May 04, 2022 Report
I had submitted a mortgage application and the lender had instructed Connells to complete the valuation. After reading the reviews, I have been stressing out and so anxious that they would undervalue and we would lose the house. We have just received our mortgage offer, no undervaluation and the valuation survey clearly submitted quickly as it was only carried out yesterday. I don't normally leave reviews, however, I wanted to add this one as I believe people are less likely to leave good reviews and more likely to review when they feel they have had a negative experience. I had absolutely nothing to worry about and feel that some of the negative reviews may have been home owners with an inflated idea of what their house is worth.
John Smith
Apr 26, 2022 Report
Having read all the negative reviews, I was really worried about having Connell's as valuers. However, the lady that came was very nice, very efficient and very professional. Absolutely no problems, they even allowed me to change my appointment a couple of times without a fuss. I don't normally leave reviews but I am just offering this as an alternative perspective to stop people worrying, as I did, after reading all the bad reviews! They are a huge company and these negative reviews clearly only represent a tiny proportion of the valuations they give on a weekly basis.